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Deliveries & Costs

MOOMIN SHOP UNITED KINGDOM 

If you have any questions or concerns, please don't hesitate to reach out to our support team!

Regular delivery cost within UK - £3.95
Via Royal Mail or Parcelforce 3-5 working days* + packing time
Delivery is free for orders over £50.00
Free tote bag with orders over £100.00
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Fast Delivery cost within UK - £4.95
Via Royal Mail or Parcelforce 1-2 working days* + packing time
Free tote bag with orders over £100.00
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* Royal Mail is currently not guaranteeing this due to the COVID-19 virus outbreak.
Note that UK working days are Monday to Friday excluding national holidays.
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Delivery cost within EU/EEC - £14.95
Free tote bag with orders over £100
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Delivery cost to rest of world - £29.95
Selected countries only
Free tote bag with orders over £100
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When ordering from outside the UK, the buyer pays for any local taxes, customs duties, clearance charges and other comparable costs.
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Please note that if you forget to add a discount code at checkout we are unable to issue partial refunds after you have completed an order.

Online returns to the warehouse please:

Moomin Shop, 41 Brecknock Road, London N7 0BT

xYou can return goods for a refund within 30 days, as long as you have proof of purchase and the product remains in its original packaging and is in a sellable condition. We do not refund the postage cost of returns unless agreed.

Email hello.uk@moomin.com

Telephone warehouse 020 7284 4481

Telephone Camden shop 020 7284 4448

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We use recycled cardboard boxes, biodegradable packing peanuts, biodegradable air pillows and UK manufactured eco-friendly green biodegradable small bubble wrap. We also reuse as much as we can of the packing material that our over 80 different Moomin suppliers use.
 

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